Welcome to TechTrendz.com, your trusted source for high-quality children’s apparel and footwear. At TechTrendz LLC, we strive to ensure that all our customers are completely satisfied with their purchases. This policy outlines the procedures and guidelines regarding returns and refunds of our products including Children’s Coats, Children’s Skirts, Children’s Leather Shoes, and Children’s Hoodies.
Return Eligibility
You have 30 days from the date of delivery to return an item for a refund or exchange.
Items must be returned in their original condition, unworn and with all tags attached. Products must be free of stains, odors, and damage.
Non-Returnable Items
Products marked as “Final Sale” are not eligible for returns.
Personalized items or goods customized as per customer specifications cannot be returned.
Return Process
To initiate a return, please contact our customer service team at techtrendz@glidenlamp.com or call +1 8563029022. Provide your order number, the items you wish to return, and the reason for the return.
Once your return is approved, we will provide you with a return shipping label and instructions on how to proceed.
Refunds
After receiving your returned item, our team will inspect the product. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
If you need to exchange an item for a different size or color, please follow the return process to return the original item and place a new order for the item you want.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at techtrendz@glidenlamp.com or +1 8563029022. We will arrange for the item to be replaced and for the return of the incorrect item at no extra cost to you.
Contact Us
For any further questions or clarification about our Returns and Refunds Policy, do not hesitate to contact us:
Email: techtrendz@glidenlamp.com
Phone: +1 8563029022
Address: TechTrendz LLC, 40 Mollys Way, Poughkeepsie, NY 12601
Thank you for shopping with us at TechTrendz LLC. We are committed to providing you with the best products and service.